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We know that the moving process is stressful enough thinking about everything that must go right. When you add to that by preparing for what could go wrong, it can get overwhelming. There are so many moving horror stories that have occurred by working with non-reputable movers or a lack of understanding about moving insurance. Our team at USA Family Moving understands the importance for you and your family to have a plan together in the unlikely case that some of your items are damaged or lost during a move.

Our reputation as one of the best moving companies in the Twin Cities comes from how much we care about our customers. Our quality team of movers have put together the following information for you and your family to review moving insurance options, policy forms and more. Make sure you take the time to look over all these forms and information to save some time and stress on moving day.

Insurance Options

Many people think full coverage is the standard insurance option available from all movers. Basic coverage from your movers only covers $.60 per pound for each of your items. That is the level required by the Department of Transportation. Anything additional is on you. Full coverage can come from your homeowner’s insurance if applicable, or a third-party insurance provider. It’s important to understand what coverage makes the most sense for your items. Don’t get caught up in insurance confusion because you thought you were covered automatically. Learn more about the variety of insurance options available to you from our team at USA Family Moving.

Bill of Lading

The Bill of Lading is the official contract between you and your mover. This document explains the agreed upon rates, waiver and release agreement you sign on moving day and any other official authorizations the movers need to start the job.

Order for Service

An order for service always comes along with the bill of lading. This document lays out the moving services that you will get from your movers. It outlines our policies about filing claims, moving estimates, arbitration and more. Like a receipt you’d get from a store, make sure you keep your order for service handy for any clarification purposes.


Every moving company is required by the Department of Transportation to publicize their rates and charges with a tariff. The moving tariff will lay out the services you will be provided and the conditions under which those services will be provided. It also includes prices. 

We hope these documents are helpful for you to get a better understanding of the documentation, policies and procedures that go into the moving process. If you have questions, don’t hesitate to call us at USA Family Moving. We’ll make sure you have all the answers you need before you move. Our family works hard to make sure that you have a stress free moving experience. Call us today for your free moving quote.